From this page, you can start your first complaint with Air Connexion.
If you already started a complaint and want to know the status of it; or you want to enter a new complaint, you can log in from this link or use the log in button here above.
When did you make this travel?
You may have an issue due to one of your stops. We must know more about this because:
You are departing from Brussels. You fly and make a stop at Dubaï. Then take your next flight to Bangkok.
You have an issue, for example 4 hours delay in the second part: Dubaï-Bangkok.
You are departing from Bangkok. You fly and make a stop at Dubaï. Then take your next flight to Brussels.
You have an issue, for example 4 hours delay in the second part: Dubaï-Brussels.
Attention: If you used several airlines, it is more difficult for us to evaluate your issue against the law. For example: missing your second flight because the first flight arrived too late does not automatically gives you right to compensation if the delay was less than 3 hours.
We ask you to read and answer these questions carefully. Please be aware that in this situation, even if the website displays a compensation amount, our team will need to examine your travel in detail before confirming your right to a compensation and the amount involved